Create Your First Appointment Booking

Use this flow for staff appointments, room reservations, equipment hire, consultations, and other services with constrained availability.

1. Create a resource under Bookup → Resources → Add Resource before creating the appointment.
2. Give the resource a name, type, capacity, timezone, and active status.
3. Set weekly availability. Leave both time fields empty for days off.
4. Add exceptions for holidays, leave, special hours, or temporary capacity changes, then save the resource.
5. Go to Offerings → Add New and choose Appointment as the offering type.
6. Add the appointment title, description, and schedule. Use a recurring schedule for regular appointment slots.
7. Open Booking → Services and add at least one service with a name, price, and count.
8. In the service scheduling settings, choose whether Bookup auto-assigns a resource or lets the customer choose one.
9. Select eligible resources and choose a capacity rule. Add buffer time before or after the service if setup or cleanup is needed.
10. Publish the offering and complete a public test booking.

How Availability Is Calculated

For resource-based bookings, Bookup considers the offering session, the resource’s active status, weekly availability, exceptions, configured capacity, and the service’s resource assignment settings. A valid resource must satisfy every relevant rule.

Note

If no eligible-resource checkbox is selected in a service configuration, Bookup can use any active resource in the enabled scope. Select specific resources when the service must be limited to particular staff, rooms, or equipment.