Why is not a Listdom add-on showing on the website?
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Problem
Section titled “Problem”I installed a Listdom add-on but it’s not showing on the website!
Answer
Section titled “Answer”If you’ve installed a Listdom add-on but it’s not appearing on your website, follow these steps to troubleshoot the issue:
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Add-on Installation
Make sure you installed the correct add-on on your WordPress website and also make sure that you activated the plugin. Each Listdom add-on is a separate WordPress plugin that you need to download from your Listdom Account → My Account page and install on your website.
Also, ensure the plugin is activated. Learn more in How to Install the Listdom Plugin and Add-ons. -
License Activation
You need to activate the add-on license. You can find your license code in your Listdom account. Insert the license code in the license activation form and make sure it gets activated without any issues.
If your license is expired or you don’t have a license code, you need to get one from Webilia. Learn more in How to Activate the Listdom Add-ons Licenses. -
Add-ons Settings
Check the Listdom → Settings → Addons section to see if the feature you’re looking for has any options that need to be enabled. -
Elements Deactivation
Each element in the single listing can be deactivated on several levels. Ensure that the feature you are looking for is not disabled:- Single Listing Page: If the add-on includes elements to display on the single listing and it is not displayed on a particular listing, go to Display Option in that listing’s edit page and ensure the coressponding element of the addon is enabled.
- Category Deactivation: Listdom lets you deactivate elements at the category level. This means that all of the listings in a particular category will not display selected elements. Check the category settings.
- Global Deactivation: To enable a section on all listings’ final detail pages, go to Listdom → Settings → Single Listing → Elements and toggle the section you want.
- Frontend Submission Form Deactivation: To disable or enable a field on the Add Listing form of the Frontend dashboard, navigate to Listdom → Settings → Frontend Dashboard → Restrictions tab and configure accordingly.