reCAPTCHA codes are not working

Problem

Why the Recaptcha site and security keys are not working?
I got a message like: ERROR for site owner: Invalid Key type.

Answer

If you encounter an error while using the reCAPTCHA, it’s most likely because you’re using the wrong version. Listdom uses reCAPTCHA version 2, and if you have the keys for version 3, you’ll get an error. To resolve this, ensure you’re using the correct reCAPTCHA key type for your website.

How to Fix

1. Check Your Keys
   Ensure that you have correctly used both the site and security keys on your website. The keys must be entered in the Listdom → Settings section.

2. Add the Correct Domain

   • Go to the reCAPTCHA management page and log in with your Google account.
   • Select the correct site key from the dropdown list.
   • Under Domains, add the correct domain associated with your website.

3. Verify Key Type
   Make sure you are using the appropriate reCAPTCHA key type (version 2) for your website.

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By following these steps, your issue should be resolved. If you continue to experience problems, please provide more detailed error information; we’ll be happy to assist further!