Permission Error to Add Listings on The Frontend Dashboard

Problem

On the Frontend Dashboard, the users cannot add listing.
It returns a ‘You do not have permission to add a listing’ error message.

Answer

If you’ve set up Listdom Pro and Subscriptions add-ons and configured a paid package but are encountering the “You do not have permission to add a listing” error for paid listings, follow these steps to resolve the issue.

Understanding the Issue

The error is related to user roles rather than the Listdom package configuration.
Listdom adds two specific roles called “Listdom Author” and “Listdom Publisher” to the WordPress user roles designed to manage listing permissions effectively.

• The listings of the user with the Listdom Publisher role will be published automatically.
• The Listdom Author listings will be in pending status unless the site admin publishes them.

Steps to Resolve

1. Assign the New Roles:

   • Navigate to the WordPress dashboard.
   • Go to Users → All Users.
   • Select the user experiencing the issue.
   • Change their role to Listdom Author or Listdom Publisher.

2. Set Default User Role for New Users:

   • Go to Settings → General in the WordPress dashboard.
   • Set the New User Default Role to Listdom Author or Listdom Publisher.
   • This ensures all new users have the appropriate permissions to add listings.

What Is the Difference Between Listdom Author and Listdom Publisher Roles?

• Listdom Publisher: Listings are published automatically.
• Listdom Author: Listings remain in pending status unless published by the site admin.

Higher Roles

You can alternatively assign higher roles like Author or Editor, but be aware these roles grant additional access beyond Listdom functionalities.

Why This Works

The Listdom Author or Listdom Publisher roles are specifically tailored to provide the necessary permissions for adding listings without granting excess capabilities that come with higher roles like Author or Editor.

By following these steps, you should be able to resolve the permissions issue and allow users to add listings successfully.